I started this project by conducting contextual research on digital healthcare
I started this project by conducting contextual research on digital healthcare
I started this project by conducting contextual research on digital healthcare
I started this project by conducting contextual research on digital healthcare
I started this project by conducting contextual research on digital healthcare
I started this project by conducting contextual research on digital healthcare
understanding concepts like 'telehealth' and 'alarm fatigue.' Insights revealed alarm fatigue as a significant issue in healthcare, which can be mitigated by smart alert systems and parameter adjustments.
understanding concepts like 'telehealth' and 'alarm fatigue.' Insights revealed alarm fatigue as a significant issue in healthcare, which can be mitigated by smart alert systems and parameter adjustments.
understanding concepts like 'telehealth' and 'alarm fatigue.' Insights revealed alarm fatigue as a significant issue in healthcare, which can be mitigated by smart alert systems and parameter adjustments.
understanding concepts like 'telehealth' and 'alarm fatigue.' Insights revealed alarm fatigue as a significant issue in healthcare, which can be mitigated by smart alert systems and parameter adjustments.
understanding concepts like 'telehealth' and 'alarm fatigue.' Insights revealed alarm fatigue as a significant issue in healthcare, which can be mitigated by smart alert systems and parameter adjustments.
understanding concepts like 'telehealth' and 'alarm fatigue.' Insights revealed alarm fatigue as a significant issue in healthcare, which can be mitigated by smart alert systems and parameter adjustments.
Reduce Noise
Reduce Noise
Reduce Noise
Reduce Noise
Increase
Mobility
Increase
Mobility
Increase
Mobility
Increase
Mobility
Automated
Scheduling
Automated
Scheduling
Increase
Mobility
Increase
Mobility
Reduce
Interruptions
Distinguish
Alerts
Automated
Scheduling
Automated
Scheduling
Distinguish
Alerts
Reduce
Interruptions
Reduce
Interruptions
Reduce
Interruptions
I conducted research into smart alerts, starting with the NHS’s ‘National Early Warning Score' (NEWS) system.
I conducted research into smart alerts, starting with the NHS’s ‘National Early Warning Score' (NEWS) system.
I conducted research into smart alerts, starting with the NHS’s ‘National Early Warning Score' (NEWS) system.
I conducted research into smart alerts, starting with the NHS’s ‘National Early Warning Score' (NEWS) system.
I conducted research into smart alerts, starting with the NHS’s ‘National Early Warning Score' (NEWS) system.
I conducted research into smart alerts, starting with the NHS’s ‘National Early Warning Score' (NEWS) system.
I explored their design principles, categorising alerts based score 0 - 3. I proposed adapting a similar approach for remote monitoring to manage alert fatigue effectively.
I explored their design principles, categorising alerts based score 0 - 3. I proposed adapting a similar approach for remote monitoring to manage alert fatigue effectively.
I explored their design principles, categorising alerts based score 0 - 3. I proposed adapting a similar approach for remote monitoring to manage alert fatigue effectively.
I explored their design principles, categorising alerts based score 0 - 3. I proposed adapting a similar approach for remote monitoring to manage alert fatigue effectively.
I explored their design principles, categorising alerts based score 0 - 3. I proposed adapting a similar approach for remote monitoring to manage alert fatigue effectively.
Score 0
Prompt assessment by ward nurse to decide on change to frequency of monitoring or escalation of clinical care.
Score 1
Score 2
Score 3
Score 0
Prompt assessment by ward nurse to decide on change to frequency of monitoring or escalation of clinical care.
Score 1
Score 2
Score 3
Score 0
Prompt assessment by ward nurse to decide on change to frequency of monitoring or escalation of clinical care.
Score 1
Score 2
Score 3
Score 0
Prompt assessment by ward nurse to decide on change to frequency of monitoring or escalation of clinical care.
Score 1
Score 2
Score 3
CEO AND COFOUNDER, ARKETA
Rachel Lea Fishman
CEO AND CO-FOUNDER, FORMA
Jason Fan
22, Community Midwife
Marie
Lives in Jesmond with friends. Recently certified, she works as a community midwife at the Royal Victory Infirmary, emphasising better births and postnatal care. Specialising in antenatal and postnatal care, she conducts home visits for mothers and babies. Proficient in mobile and desktop software due to online university training.
CEO AND COFOUNDER, ARKETA
Rachel Lea Fishman
CEO AND CO-FOUNDER, FORMA
Jason Fan
22, Community Midwife
Marie
Lives in Jesmond with friends. Recently certified, she works as a community midwife at the Royal Victory Infirmary, emphasising better births and postnatal care. Specialising in antenatal and postnatal care, she conducts home visits for mothers and babies. Proficient in mobile and desktop software due to online university training.
CEO AND COFOUNDER, ARKETA
Rachel Lea Fishman
CEO AND CO-FOUNDER, FORMA
Jason Fan
22, Community Midwife
Marie
Lives in Jesmond with friends. Recently certified, she works as a community midwife at the Royal Victory Infirmary, emphasising better births and postnatal care. Specialising in antenatal and postnatal care, she conducts home visits for mothers and babies. Proficient in mobile and desktop software due to online university training.
22, Community Midwife
Marie
Lives in Jesmond with friends. Recently certified, she works as a community midwife at the Royal Victory Infirmary, emphasising better births and postnatal care. Specialising in antenatal and postnatal care, she conducts home visits for mothers and babies. Proficient in mobile and desktop software due to online university training.
22, Community Midwife
Marie
Lives in Jesmond with friends. Recently certified, she works as a community midwife at the Royal Victory Infirmary, emphasising better births and postnatal care. Specialising in antenatal and postnatal care, she conducts home visits for mothers and babies. Proficient in mobile and desktop software due to online university training.
CEO AND COFOUNDER, ARKETA
Rachel Lea Fishman
CEO AND CO-FOUNDER, FORMA
Jason Fan
22, Community Midwife
Marie
Lives in Jesmond with friends. Recently certified, she works as a community midwife at the Royal Victory Infirmary, emphasising better births and postnatal care. Specialising in antenatal and postnatal care, she conducts home visits for mothers and babies. Proficient in mobile and desktop software due to online university training.
I chose to redirect my focus to women during the postnatal period of pregnancy.
I chose to redirect my focus to women during the postnatal period of pregnancy.
I chose to redirect my focus to women during the postnatal period of pregnancy.
I chose to redirect my focus to women during the postnatal period of pregnancy.
I chose to redirect my focus to women during the postnatal period of pregnancy.
I chose to redirect my focus to women during the postnatal period of pregnancy.
particularly focusing on Pregnancy-induced hypertension (PIH). I focused on Midwives as my target audience, identifying three specific healthcare practitioners (HCPs) for targeting - Community Midwives, Hospital-based Midwives & Doctors.
particularly focusing on Pregnancy-induced hypertension (PIH). I focused on Midwives as my target audience, identifying three specific healthcare practitioners (HCPs) for targeting - Community Midwives, Hospital-based Midwives & Doctors.
particularly focusing on Pregnancy-induced hypertension (PIH). I focused on Midwives as my target audience, identifying three specific healthcare practitioners (HCPs) for targeting - Community Midwives, Hospital-based Midwives & Doctors.
particularly focusing on Pregnancy-induced hypertension (PIH). I focused on Midwives as my target audience, identifying three specific healthcare practitioners (HCPs) for targeting - Community Midwives, Hospital-based Midwives & Doctors.
particularly focusing on Pregnancy-induced hypertension (PIH). I focused on Midwives as my target audience, identifying three specific healthcare practitioners (HCPs) for targeting - Community Midwives, Hospital-based Midwives & Doctors.
22, Community Midwife
Marie
Lives in Jesmond with friends. Recently certified, she works as a community midwife at the Royal Victory Infirmary, emphasising better births and postnatal care. Specialising in antenatal and postnatal care, she conducts home visits for mothers and babies. Proficient in mobile and desktop software due to online university training.
I concentrated on postnatal monitoring, gathering insights through questionnaires sent to the Royal Maternity Hospital.
I concentrated on postnatal monitoring, gathering insights through questionnaires sent to the Royal Maternity Hospital.
I concentrated on postnatal monitoring, gathering insights through questionnaires sent to the Royal Maternity Hospital.
I concentrated on postnatal monitoring, gathering insights through questionnaires sent to the Royal Maternity Hospital.
I concentrated on postnatal monitoring, gathering insights through questionnaires sent to the Royal Maternity Hospital.
I concentrated on postnatal monitoring, gathering insights through questionnaires sent to the Royal Maternity Hospital.
NHS postnatal monitoring shifts to home monitoring with blood pressure cuffs, MEOW chart replaces NEWS, emphasising additional parameters.
NHS postnatal monitoring shifts to home monitoring with blood pressure cuffs, MEOW chart replaces NEWS, emphasising additional parameters.
NHS postnatal monitoring shifts to home monitoring with blood pressure cuffs, MEOW chart replaces NEWS, emphasising additional parameters.
NHS postnatal monitoring shifts to home monitoring with blood pressure cuffs, MEOW chart replaces NEWS, emphasising additional parameters.
NHS postnatal monitoring shifts to home monitoring with blood pressure cuffs, MEOW chart replaces NEWS, emphasising additional parameters.
Question 7
At what point would an increase in blood pressure prompt a review by a healthcare practitioner?
Question 7
At what point would an increase in blood pressure prompt a review by a healthcare practitioner?
Question 7
At what point would an increase in blood pressure prompt a review by a healthcare practitioner?
Question 7
At what point would an increase in blood pressure prompt a review by a healthcare practitioner?
Question 7
At what point would an increase in blood pressure prompt a review by a healthcare practitioner?
Question 6
What is the normal blood pressure range for postnatal mothers?
Question 6
What is the normal blood pressure range for postnatal mothers?
Question 6
What is the normal blood pressure range for postnatal mothers?
Question 6
What is the normal blood pressure range for postnatal mothers?
Question 6
What is the normal blood pressure range for postnatal mothers?
Question 5
What criteria prompt recalling postnatal patients to the hospital after discharge?
Question 5
What criteria prompt recalling postnatal patients to the hospital after discharge?
Question 5
What criteria prompt recalling postnatal patients to the hospital after discharge?
Question 5
What criteria prompt recalling postnatal patients to the hospital after discharge?
Question 5
What criteria prompt recalling postnatal patients to the hospital after discharge?
Question 4
Apart from vitals, what other parameters are monitored during the postnatal period?
Question 4
Apart from vitals, what other parameters are monitored during the postnatal period?
Question 4
Apart from vitals, what other parameters are monitored during the postnatal period?
Question 4
Apart from vitals, what other parameters are monitored during the postnatal period?
Question 4
Apart from vitals, what other parameters are monitored during the postnatal period?
Question 3
How are patients' vitals recorded, and how often for high-risk and low-risk patients?
Question 3
How are patients' vitals recorded, and how often for high-risk and low-risk patients?
Question 3
How are patients' vitals recorded, and how often for high-risk and low-risk patients?
Question 3
How are patients' vitals recorded, and how often for high-risk and low-risk patients?
Question 3
How are patients' vitals recorded, and how often for high-risk and low-risk patients?
Question 2
What is the duration of postnatal monitoring?
Question 2
What is the duration of postnatal monitoring?
Question 2
What is the duration of postnatal monitoring?
Question 2
What is the duration of postnatal monitoring?
Question 2
What is the duration of postnatal monitoring?
Question 1
Are you hospital or community based and how may many patients do you typically provide care for at one time?
Question 1
Are you hospital or community based and how may many patients do you typically provide care for at one time?
Question 1
Are you hospital or community based and how may many patients do you typically provide care for at one time?
Question 1
Are you hospital or community based and how may many patients do you typically provide care for at one time?
Question 1
Are you hospital or community based and how may many patients do you typically provide care for at one time?
Question 7
At what point would an increase in blood pressure prompt a review by a healthcare practitioner?
Question 6
What is the normal blood pressure range for postnatal mothers?
Question 5
What criteria prompt recalling postnatal patients to the hospital after discharge?
Question 4
Apart from vitals, what other parameters are monitored during the postnatal period?
Question 3
How are patients' vitals recorded, and how often for high-risk and low-risk patients?
Question 2
What is the duration of postnatal monitoring?
Question 1
Are you hospital or community based and how may many patients do you typically provide care for at one time?
I then conducted card sorting research with student doctors at Queens University
I then conducted card sorting research with student doctors at Queens University
I then conducted card sorting research with student doctors at Queens University
I then conducted card sorting research with student doctors at Queens University
I then conducted card sorting research with student doctors at Queens University
I then conducted card sorting research with student doctors at Queens University
to help me organise the information and build the structure of the dashboard.
to help me organise the information and build the structure of the dashboard.
to help me organise the information and build the structure of the dashboard.
to help me organise the information and build the structure of the dashboard.
to help me organise the information and build the structure of the dashboard.
Pharmacy
Pharmacy
Pharmacy
Observations
Observations
Observations
General health
General health
General health
Pre-Admission
Pre-Admission
Pre-Admission
Pharmacy
Observations
General health
Pre-Admission
I initiated the design process with the Crazy 8’s method,
quickly generating eight distinct ideas in eight minutes. Transitioning to Figma, I translated these ideas into basic interfaces
I initiated the design process with the Crazy 8’s method,
I initiated the design process with the Crazy 8’s method,
I initiated the design process with the Crazy 8’s method,
I initiated the design process with the Crazy 8’s method,
quickly generating eight distinct ideas in eight minutes. Transitioning to Figma, I translated these ideas into basic interfaces
quickly generating eight distinct ideas in eight minutes. Transitioning to Figma, I translated these ideas into basic interfaces
quickly generating eight distinct ideas in eight minutes. Transitioning to Figma, I translated these ideas into basic interfaces
I Experimented with shapes, layouts, and colour coding for vital signs, aiming for clarity and usability.
I Experimented with shapes, layouts, and colour coding for vital signs, aiming for clarity and usability.
I Experimented with shapes, layouts, and colour coding for vital signs, aiming for clarity and usability.
I Experimented with shapes, layouts, and colour coding for vital signs, aiming for clarity and usability.
I Experimented with shapes, layouts, and colour coding for vital signs, aiming for clarity and usability.
I Experimented with shapes, layouts, and colour coding for vital signs, aiming for clarity and usability.
Each vital sign button led to a new page with an overview graph, promoting a user-friendly interface without overwhelming clutter.
Each vital sign button led to a new page with an overview graph, promoting a user-friendly interface without overwhelming clutter.
Each vital sign button led to a new page with an overview graph, promoting a user-friendly interface without overwhelming clutter.
Each vital sign button led to a new page with an overview graph, promoting a user-friendly interface without overwhelming clutter.
Each vital sign button led to a new page with an overview graph, promoting a user-friendly interface without overwhelming clutter.
User Case Scenario
21, Erin
User Case Scenario
39, Anna
Morning
Anna discharged 48hrs postpartum with a blood pressure monitoring kit due to prior PIH.
Afternoon
Anna experiences a rise in blood pressure although her movement and activity is low. This prompts altered monitoring frequency, therefore the doctor monitors her closely throughout the evening.
Evening
Anna experiences a rise in blood pressure although her movement and activity is low. This prompts altered monitoring frequency.
User Case Scenario
39, Anna
Anna is discharged postpartum with a blood pressure monitoring kit due to previous PIH. She experiences elevated blood pressure despite low activity. This prompts altered monitoring frequency.
User Case Scenario
39, Anna
Anna is discharged postpartum with a blood pressure monitoring kit due to previous PIH. She experiences elevated blood pressure despite low activity. This prompts altered monitoring frequency.
I created two user case scenarios to understand how users will interact with the app in different situations.
I created two user case scenarios to understand how users will interact with the app in different situations.
I created two user case scenarios to understand how users will interact with the app in different situations.
I created two user case scenarios to understand how users will interact with the app in different situations.
I created two user case scenarios to understand how users will interact with the app in different situations.
I created two user case scenarios to understand how users will interact with the app in different situations.
This helped me anticipate user needs, tailor features accordingly, and ensure a smooth and intuitive user experience.
This helped me anticipate user needs, tailor features accordingly, and ensure a smooth and intuitive user experience.
This helped me anticipate user needs, tailor features accordingly, and ensure a smooth and intuitive user experience.
This helped me anticipate user needs, tailor features accordingly, and ensure a smooth and intuitive user experience.
This helped me anticipate user needs, tailor features accordingly, and ensure a smooth and intuitive user experience.
User Case Scenario
39, Anna
Anna is discharged postpartum with a blood pressure monitoring kit due to previous PIH. She experiences elevated blood pressure despite low activity. This prompts altered monitoring frequency.
The alerts have colour-coded risk levels for clarity
The alerts have colour-coded risk levels for clarity
The alerts have colour-coded risk levels for clarity
The alerts have colour-coded risk levels for clarity
The alerts have colour-coded risk levels for clarity
The alerts have colour-coded risk levels for clarity
and are categorised by priority and accessible both collectively and individually.
and are categorised by priority and accessible both collectively and individually.
and are categorised by priority and accessible both collectively and individually.
and are categorised by priority and accessible both collectively and individually.
and are categorised by priority and accessible both collectively and individually.
Patient profiles featured toggle graphs
Patient profiles featured toggle graphs
Patient profiles featured toggle graphs
Patient profiles featured toggle graphs
Patient profiles featured toggle graphs
Patient profiles featured toggle graphs
displaying observation dates for comprehensive monitoring. Alongside buttons for patient information, appointments, observation settings, alerts and messages.
displaying observation dates for comprehensive monitoring. Alongside buttons for patient information, appointments, observation settings, alerts and messages.
displaying observation dates for comprehensive monitoring. Alongside buttons for patient information, appointments, observation settings, alerts and messages.
displaying observation dates for comprehensive monitoring. Alongside buttons for patient information, appointments, observation settings, alerts and messages.
displaying observation dates for comprehensive monitoring. Alongside buttons for patient information, appointments, observation settings, alerts and messages.
I included additional features essential for postnatal patients
I included additional features essential for postnatal patients
I included additional features essential for postnatal patients
I included additional features essential for postnatal patients
I included additional features essential for postnatal patients
I included additional features essential for postnatal patients
from insights I gathered through my interview research. Including wound care, blood loss, bladder output, menstrual cramps and pain levels.
from insights I gathered through my interview research. Including wound care, blood loss, bladder output, menstrual cramps and pain levels.
from insights I gathered through my interview research. Including wound care, blood loss, bladder output, menstrual cramps and pain levels.
from insights I gathered through my interview research. Including wound care, blood loss, bladder output, menstrual cramps and pain levels.
from insights I gathered through my interview research. Including wound care, blood loss, bladder output, menstrual cramps and pain levels.
